Last night on Larry King Live, ex-beauty queen Carrie Prejean called Larry King “inappropriate” after being questioned as to why she dropped her claims of libel, slander, and religious discrimination against the Miss USA pageant. Ms. Prejean seems to have agreed to go on the show assuming her agenda, which focused on promoting her book, would be followed and neglected to take the interviewer’s agenda, uncovering new details about why she dropped her claims, into account. It seems to me that Prejean committed a fatal interview faux pas which was to become defensive about King’s questions. As a result, she lost credibility and raised questions that she is hiding something.
I think the same problem sometimes exists in a job seeker’s interview strategy. I frequently hear stories from job seekers about inappropriate or illegal questions that they are asked during an interview. And I can understand why these questions would frustrate job seekers. But often hiring managers ask questions that are “just plain wrong” because of their agenda…because of a concern they have about your candidacy or a fear of finding something problematic about you after they have hired you. In many cases, the inappropriate question is asked without even realizing it is inappropriate or even illegal. So before you get defensive about a certain question, try to examine the hiring manager’s motive behind asking it. Below are a few inappropriate interview questions along with the potential motive for asking them and suggested responses.
Are you married? Clearly this is an inappropriate question and martial status has nothing to do with your success in the position. But the motive behind asking the question may be the fear that if you are married you may be planning on starting a family soon which could mean an extended leave or even a decision to quit. But rather than getting defensive about the question, try answering it by acknowledging the motive. Respond by saying something like “If you are concerned that my marital status could effect my long term plans at the company, I can assure you that is not the case.”
Do you have children? Absolutely politically incorrect and illegal? Sure. But some managers ask this question because they are concerned that if you have kids, you are more likely to come in late or leave early, need more time off, or need a more flexible work schedule. Rather than getting defensive and saying that they are asking an illegal question, again try to assuage their fears by understanding their motive and say something like “If you are concerned that my parental status will effect my ability to carry out all my work duties and be present at all work-related functions on a regular basis, I can assure you that my commitments to the company would not be compromised.”
You have an interesting name. Where are you from? Does this question reek of discrimination? Possibly. Or, the employer may be asking this question because they are not sure if you are authorized to work in the U.S. and they cannot offer you a work Visa. You can respond by saying “If you are concerned about my authorization to work in the U.S. I would be happy to provide you with proof of citizenship (or a green card).”
How old are you? Yes, I’ve actually had clients who were asked this question during an interview. Offensive? Absolutely. But again, try to examine the underlying motive. Perhaps the hiring manager is concerned that your skills are not current or that they will not be able to afford someone with your level of experience. Rather than getting defensive say something like “I can assure you that my age has no bearing on my ability to do the job. My skills are up to date and my salary requirements are flexible.”
Interviewing is about building a relationship and establishing rapport. Getting defensive never works well in an interview situation. If you later decide that the hiring manager is an absolute Neanderthal for asking you inappropriate or illegal interview questions, you can always decide not to pursue the position. But it’s a sounder interview strategy to address the motives behind the questions head on than take off your microphone and sit there stewing as Ms. Prejean did.
Besides having an ulterior motive, at least the first 3 questions could be asked by an employer just trying to make “small talk”. I have been asked all 3 at different times, and in no case were theyt trying to find out anything about the job, they were just chatting.
Lisa,
This is a really good point and why I mention that sometimes the interviewer doesn’t even know their questions are technically inappropriate/illegal. Job seekers may decide to just answer the questions directly to keep the conversation going and establish the rapport if they truly think the motive of the interviewer is just small talk. But sometimes small talk isn’t really small talk…it’s a cover for an underlying concern on the hiring manager’s part. Every interviewer has an agenda. Part of the job seeker’s goal is to figure out what that agenda is.
Hi Barbara,
This is an interesting topic that needs to be raised and each person should determine what fits for her/him. May I suggest that each person should consider not only thinking about a response, but also place themselves in a mock interview situation where he/she can practice under simulated conditions.
Further, what do you think of the idea of quickly responding the the question, say, yes we do share the responsibility of raising three children and looking in on all of their grandparents and then going right into why the interviewee is most qualified for the position. In other words, look at the big picture that everyone is faced with and turn the question into an opportunity.
Terrific topic,
Dan
Dan,
I think many scenarios such as the one you suggest could work. Words that build trust and rapport build the relationship. Words that indicate defensiveness tear it down. Thanks for commenting!